all packing material and documentation in the event that your
equipment has to be serviced or returned.
returning any product, you must contact F.S.T. with the following
information: invoice number, serial number and the nature
of the problem.
defective products manufactured by F.S.T. will be accepted
directly by F.S.T. for credit, exchange or repair, at F.S.T.'s
discretion within 30 days from the invoice date.
defective OEM products (not manufactured by F.S.T.) will be
accepted directly by F.S.T. for repair or replacement only,
at F.S.T.'s discretion within 30 days from the invoice date.
After 30 days the manufacturer's warranty applies.
non-defective returns for credit or exchange are subject to
a 15% restocking fee and must be completed within 30 days
of the invoice date.
products to be returned must be returned within 30 days from
the invoice date, 100% complete, in resalable condition, and
must include original packing material, manuals and other
accessories originally shipped.
reserves the right to authorize product returns beyond 30
days from the invoice date. If the product is accepted after
30 days, credit will be issued towards future purchases only.