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  Installation Instructions
  How To Add Files=45
  Master File List
     

Support Topics
  DBFNTX/1003 Open Error
  Divide By Zero R6003 Error BASE/1132
  DOS Error 4 Custom Query to find clients
with sessions remaining
     

If you are experiencing a problem not listed here or need more help,
contact us via email or phone. If you contact us please know the exact error message and the steps to reproduce the problem, also know the current version of your program.

 

Error BASE/1132 Bound error: array access

This message is displayed when you try to tan a client. This problem has been seen on several system running on a LAN, the cause is unknown but it is easily fixed.

  • Restore the file CHARGES.MEM from your backup disk.
    -or-
  • Delete the file CHARGES.MEM (its located in the SunEase folder)
  • Start SunEase
  • Go to Utilities then Tanning Bed and Timer Menu
  • Select Setup Upgrade Charges and re-enter any charges.

Custom Query to find clients with sessions remaining

  • From the Main Menu select Client Reports
  • Select Package Listing
  • Select Custom Query
  • Select New Query
  • Select Number of Sessions Left > 0
  • Select AND (
  • Select Package (1) Expiration Date >= todays date
  • Select OR
  • Select Package (2) Expiration Date >= todays date
  • Select OR
  • Select Package (3) Expiration Date >= todays date
  • Select )
  • Select Execute

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Page last updated November 24, 2003
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